Privacy Policy

Last updated: May 14, 2026

This Privacy Policy explains how BILINGVAL INC. (“Bilingval”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website, contact us, book lessons, use our educational services, or interact with us through Facebook, Instagram, WhatsApp, email, or other communication channels.

1. Company Information

BILINGVAL INC.
19501 W COUNTRY CLUB DR APT 2115
AVENTURA, FL, 33180, USA
Employer Identification Number: 83-3420953
Email: hello@bilingval.com

2. Information We Collect

We may collect personal information that you or your parent/legal guardian provide to us, including:

  • parent or customer name;
  • student or child name;
  • student age or date of birth;
  • email address;
  • phone number, WhatsApp number, Telegram contact, or other messenger contact;
  • information about the student’s language level, learning goals, schedule preferences, and lesson history;
  • payment-related information necessary to process or confirm purchases;
  • messages, requests, and communication history with our team.

We may also receive limited information when you interact with us through third-party platforms such as Facebook, Instagram, WhatsApp, payment providers, video meeting tools, or website analytics tools.

3. Information About Children

Bilingval provides online language learning services for children. We collect and process children’s information only when it is provided by a parent or legal guardian, or when it is necessary to provide educational services requested by the parent or legal guardian.

We use children’s information only for educational, operational, support, safety, and service-related purposes.

4. How We Use Personal Information

We may use personal information to:

  • respond to inquiries and lesson requests;
  • book, manage, and provide online lessons;
  • match students with suitable teachers;
  • communicate with parents, customers, students, and teachers;
  • send lesson updates, reports, reminders, service information, and support messages;
  • process payments and maintain payment records;
  • improve our website, services, methodology, and customer experience;
  • send promotional or informational messages where permitted by law or with consent;
  • comply with legal, tax, accounting, security, and regulatory obligations.

5. Facebook, Instagram, and Meta Platforms

If you interact with Bilingval through Facebook, Instagram, Meta products, ads, lead forms, messages, or login tools, we may receive information that you choose to provide through those platforms, such as your name, contact details, profile information, messages, or form responses.

We use this information only to respond to your request, provide information about our services, support communication, manage bookings, and improve our advertising and service experience.

You can also manage your privacy settings directly through your Facebook, Instagram, or Meta account settings.

6. Cookies, Analytics, and Advertising Tools

Our website may use cookies, analytics tools, advertising pixels, and similar technologies to understand website performance, measure advertising effectiveness, improve user experience, and show relevant information about our services.

We may use analytics and advertising tools, including Google Analytics and Yandex Metrica. These tools may collect information such as browser type, device type, pages visited, time spent on pages, interaction events, approximate location, referral source, and other technical information about how users interact with our website.

We may also use advertising and measurement tools provided by Meta platforms, including Facebook and Instagram, if such tools are installed on our website or used in our advertising campaigns. These tools may help us measure ad performance, understand user interactions, and improve the relevance of our communications.

Google, Yandex, Meta, and other third-party providers may process data according to their own privacy policies and terms. We do not control how these third-party providers process data independently.

You can control cookies through your browser settings and through the privacy settings of the relevant third-party platforms. You can also use available opt-out tools provided by Google, Yandex, Meta, or other relevant providers.

7. Third-Party Services We May Use

To operate our website, communicate with users, provide lessons, process requests, analyze website performance, and improve our services, we may use third-party services, including:

  • Google Analytics for website analytics;
  • Yandex Metrica for website analytics and user interaction analysis;
  • Meta platforms, including Facebook and Instagram, for communication, advertising, lead forms, and performance measurement;
  • messengers and communication tools such as WhatsApp, Telegram, email services, and video meeting platforms;
  • CRM, payment, hosting, and website management tools necessary to provide our services.

These third-party services may process personal data or technical data according to their own privacy policies. We use these tools to provide and improve our services, respond to user requests, manage lessons, and measure the effectiveness of our website and advertising.

8. Sharing of Information

We do not sell personal information.

We may share personal information only when necessary with:

  • teachers and team members who help provide educational services;
  • payment providers and financial service providers;
  • communication tools, email providers, CRM systems, website hosting providers, analytics tools, and advertising platforms;
  • legal, tax, accounting, or compliance advisors where necessary;
  • public authorities if required by law.

We require service providers to process personal information only as necessary to provide their services to us and in accordance with applicable law.

9. International Data Transfers

Because Bilingval provides online services internationally, personal information may be processed or stored in countries other than the country where you live. When we transfer or process data internationally, we take reasonable steps to protect it in accordance with applicable privacy laws.

10. Data Retention

We keep personal information only for as long as necessary to provide services, manage customer relationships, comply with legal, tax, accounting, and security obligations, resolve disputes, and maintain business records.

When personal information is no longer needed, we delete it or anonymize it where reasonably possible.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • withdraw consent where processing is based on consent;
  • object to certain types of processing;
  • request information about how your data is used.

To make a privacy request, please contact us at hello@bilingval.com.

12. User Data Deletion

You may request deletion of your personal information by contacting us at hello@bilingval.com with the subject line “Data Deletion Request”.

If your request relates to Facebook, Instagram, or another Meta product, please include “Facebook Data Deletion Request” in the subject line and provide the email address or profile information that helps us identify your data.

We will review and process deletion requests in accordance with applicable law. Some information may need to be retained where required for legal, tax, accounting, security, dispute resolution, or legitimate business purposes.

13. Security

We take reasonable organizational and technical measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of data transmitted online.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

BILINGVAL INC.
19501 W COUNTRY CLUB DR APT 2115
AVENTURA, FL, 33180, USA
Email: hello@bilingval.com